Frequently Asked Questions
What is the minimum age to operate an Ebikes/Scooter ?
Minimum age is 18 years old to operate a motorized vehicle owned by Coast Provincetown. If a minor is found operating a scooter or electric bike, the credit card attached to the rental will be charged $250. NO EXCEPTIONS
Do you offer helmets?
YES! All rentals include a helmet.
Bikes also include a lock, bike lights, and a basket.
Scooters do not include a basket.
Where is Coast located?
Coast does not have a store front in Provincetown. Coast is a bike and scooter share located at over 20 locations in Provincetown. Rentals may be picked up or returned at any of these locations. See the Coast Provincetown App to find your ride.
Do you offer children's bikes or tandem trailers?
We do not offer any children's bikes, seats, or tandem trailers. Our bikes are designed with a minimum height of 5'0".
Please visit our friends at Arnold's Bike Shop to rent children's bikes and add-ons.
What are the rental rates?
Coast offers hourly/daily/weekly and monthly rental rates . Our rates can be found by in the promo section of our app once you're in Provincetown. Rates subject to change.
Are the golf cart shuttles available for rent?
Coast offers large group shuttle options in Provincetown using low speed electric shuttles. Shuttle's may only be operated by Coast employees. The shuttle is for hire for private events by the hour.
Contact Coast for a quote.
Do I have to use the app to rent a scooter /bike?
Yes all rentals must originate in the Coast app. It takes about a minute from the time you scan the code until you're coasting.
How do I end my ride?
Ride will only end if properly parked in an approved parking location on the app. Vehicle must be in the highlighted blue box on the app to end.
Non-Electric bike require the rider to lower the lock around the back tire prior to selecting END RIDE on the app.
Why is my scooter not moving when I press the throttle ?
To operate the scooter place one foot on the scooter and kick forward with your other foot so the scooter moves forward. Once the scooter is rolling the throttle will become active.
Can I rent a bike or scooter and transport it to another location in my vehicle?
Coast equipment may not be transported by private vehicles due to the risk of not securing the folding mechanisms properly.
Can 2 people ride on a scooter or bike?
NO this is very dangerous and will result in a $50 fee and suspension of ride account.
What is a Ride Pass?
Ride passes can be found on the promo page of the Coast app.
Ride passes are a great way to save money while having the flexibility to use any bike or scooter from multiple locations with NO UNLOCK FEE for a flat rate.
What is the weight limit to ride a scooter?
Per manufacturer guidelines the weight limit of the Segway Max Plus X is 260lbs.
Where can I park if I'm still using my rental?
While in an active rental your ride can be paused and locked ANYWHERE. A pause fee will apply if not on a ride pass.