Coast Provincetown collects photographic data through the mobile application. This includes “end ride photos” that riders are required to take and submit upon completing their ride, as well as any photos sent during interactions with our customer support team. These photos are used to verify ride completion, ensure the safety and proper use of our vehicles, and assist in resolving customer support queries.

 

Use of the camera and images in the Mobile Application:

• Camera: to use our services, we need to access certain functions of your device. Depending on the installed operating system, the user must explicitly grant the permission or can revoke it on a case-by-case basis. The data that we may access within the framework of authorizations will only be used for the purposes indicated in this Privacy Policy. Access to the camera feature is required to scan the vehicle's QR code to rent it. The camera may also be necessary to verify driving license and user identity.

• Images: the user may, at their sole discretion, add a photo to their user profile. The data that we may access within the framework of authorizations will only be used for the purposes indicated in this Privacy Policy.

• Photographic Information: At the end of each ride we ask you to take a photographic image of the vehicle’s parking place.  We retain this image to ensure that the vehicle has been parked in a safe and appropriate place.

• Camera permissions app - In the app, we use the camera permission to be able to use your camera to scan the QR codes on the e-cargo bikes and to take an end-ride photo. We store the end-ride photo on our servers to analyze parking behavior.